When Nevada residents tried to access state government services on August 24, 2025, they found websites down, phone lines dead, and offices closed. A major network security incident had struck the state’s computer systems early that morning, forcing officials to shut down operations across multiple agencies.
The outage knocked out nearly everything. State websites went dark. Phone lines stopped working. Government offices couldn’t process applications or answer questions. Even routine services like background checks and fingerprinting became impossible.
On Monday, August 25, all state offices suspended in-person services, leaving residents with no way to reach their government.
State employees received mixed messages about returning to work. Some departments called in critical staff like payroll workers and IT specialists. Others told everyone to stay home. Department heads made these decisions case by case, trying to figure out who they needed most during the crisis.
State employees faced confusion as departments gave conflicting return-to-work orders during the crisis.
The Governor’s Technology Office launched a round-the-clock response effort. They’re working with federal, tribal, and local partners to restore services. The Cybersecurity and Infrastructure Security Agency is actively tracking the incident and collaborating with state officials to provide assistance. Officials say they’re checking each system carefully before bringing it back online. They want to make sure everything’s safe before residents can use it again.
Emergency services weren’t affected. The 911 system kept working normally throughout the incident. City governments like Carson City weren’t directly hit either, though they couldn’t access state databases they normally rely on.
Officials won’t say what caused the outage. They’re calling it a “network security incident” but won’t explain further. The widespread system failures and careful recovery process look similar to ransomware attacks that have hit other governments. But without official confirmation, the exact cause remains unknown.
Forensic investigators are examining the systems now. Both internal and external specialists are trying to figure out what happened. So far, there’s no evidence that hackers stole any files or data. State officials also report no evidence that personally identifiable information was compromised during the breach.
State websites now show simple outage messages instead of their normal content. Officials haven’t said when services will return to normal. The incident has significantly increased the state data centers’ power consumption, creating concerns about energy demands similar to those seen with intensive AI operations. They’re bringing systems back slowly, validating each one before residents can use it again.
For now, Nevada residents must wait while the state rebuilds its digital infrastructure piece by piece.
References
- https://cyberinsider.com/nevada-state-services-disrupted-by-network-security-incident/
- https://www.techradar.com/pro/security/nevada-state-offices-close-after-wide-ranging-network-security-incident
- https://www.bankinfosecurity.com/nevada-state-offices-halts-services-after-cyber-incident-a-29290
- https://www.carsonnow.org/08/26/2025/state-security-breach-update-some-employees-called-in-but-still-cant-work-certain-city-functions-likely-halted
- https://hoodline.com/2025/08/nevada-state-services-shut-down-after-network-security-breach/